Progress Notes not updating within the approval process - Cache

by Greg 14. September 2009 10:12

"After updating a document the changes do not apear.  I know that the changes were made."

Two things can cause this:

1) Your administrator needs to check "Clear Cache on Viewer Exit" for you, as a user

****If this does not work****

2) Open the viewer, goto Options --> Viewer Setup then click the "Clear Cache" button (see associate image)

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User Access Viewer