Adding Progress Notes

by James 1. September 2009 04:27

There are three must haves in order to be able to Process a Billable Document in Caseworksweb.


1. There must be an Authorization in the system

2. Your Note needs to have the correct date on it which means it has to fall into the authorization start date and end date

3. You have to have the correct service code on the note for it to be processed.


Tags: , , , , , , , , ,

Forms | Forms

login error in Word 2003

by Deanna 27. August 2009 10:29

In Word 2003, you must hit ENTER on your keyboard after typing your password into the CaseWorks toolbar. Then hit "login", "import", fill out form, then upload as normal.

Tags: , , , , ,

MS Office

pop-up screen at login

by Deanna 26. August 2009 12:13

Users who do not exit the site by clicking "sign out" at the main screen must enter his/her password twice when logging onto the site next time. As an added security measure, the user will see this pop-up window: (see screenshot)

This screen will not prevent users from signing in - it just emphasizes the fact that either the user didn't sign out as described or another person is currently logged in as that user. Simply retype the password in the space provided and click "continue".




Tags: , , ,