Disabled Word Add-in

by Matt 28. August 2009 11:34

If you've installed the CaseWorks Word Add-in and it is not showing up, follow these instructions for making it return.

Word 2003

  1. Click Tools and then Toolbars
  2. Click IWOFFICE and your toolbar should appear

Word 2007

  1. Click the Office Logo in the top left
  2. Click Word Options
  3. Click Add-ins
  4. Click the drop down box towards the bottom and select Disabled Items
  5. Click IWOFFICE2007
  6. Click Enable

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MS Office

uploaded word documents not showing up

by Deanna 26. August 2009 10:01

Sometimes an uploaded Word document does not instantly show up under the consumer information. If you received a confirmation that the upload successfully completed but do not see the form in the consumer's list of documents, try waiting a couple of minutes before rechecking. It's also helpful to click the "refresh" button in your browser or hit F5 on your keyboard to refresh your screen.

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MS Office | Consumers